Privacy Policy

Last Updated: 01-09-2025

At LensIndian, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us. By using our services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following information from you when you shop with us or use our services:

  • Personal details (name, email, phone number, billing/shipping address)

  • Payment details (UPI, credit/debit card, net banking) processed securely through our payment partner (Razorpay)

  • Order history and product preferences

  • Technical details such as IP address, browser type, and device information

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate order status, updates, and promotions

  • To improve our products, services, and customer experience

  • To detect and prevent fraud or unauthorized transactions

  • To comply with legal and regulatory requirements

3. Data Security

  • All payment transactions are processed securely through Razorpay or other authorized payment gateways.

  • We do not store your card, UPI, or net banking credentials on our servers.

  • We use appropriate technical and organizational measures to protect your information from unauthorized access or misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your data may be shared only in the following cases:

  • With courier and logistics partners for order delivery

  • With payment gateway providers for processing transactions

  • With legal or regulatory authorities, if required by law

5. Cookies & Tracking

  • Our services may use cookies and similar technologies to enhance your browsing experience.

  • Cookies help us remember your preferences, improve website functionality, and analyze usage patterns.

  • You may choose to disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or update of your information

  • Request deletion of your data, subject to legal and contractual obligations

  • Opt out of marketing communications at any time

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

LensIndian
📍 B1/52, New Delhi – 110045
📧 Email: lensindian@gmail.com
📞 Phone: +91 88020 48783